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Knowledgebase

Various articles to help you get the most from our hosting services.

Sub Categories

Sub Categories within Knowledgebase category

Our Network
Information on our network

Support Systems
Accessing our Support Systems

Getting Started
How to start using your hosting account.

Packages
Packages are the sets of resources on which you host domains(s)

Domains
Information relating to domain names

Email
Information related to our Email systems

FTP
All support issues relevant to FTP

Scripting
Managing Scripting via your Control Panel

Databases
Managing Databases via your Control Panel

DNS
Information on DNS (Domain Name Servers)

Moving Web Sites
Information for clients who need to move an existing site to ours servers

Website Statistics
Information on accessing and viewing statistics for your web site

Failover And Monitoring Systems
We operate various failover and monitoring systems to ensure the best performance of our network

Data Transfer Allowance (Bandwidth)
Information on Data Transfer allowances, commonly referred to as Bandwidth

Anti-Virus
Our servers and all mailboxes are protected by our Anti-Virus service.

Unsolicited Commercial Email (Spam)
Our Spam policy and advice on what to do about the growing problem of Spam in your inbox.

Server Status :: all

The Server Status page contains all current issues on the server

Support Tickets :: all

The Support Tickets area lets you place a support request to your account manager, and track the progress/history of all your tickets.

A to Z

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